Quality & Standards

Quality and Standards Viper Metal Products - commercial specialists in balustrades, railings, gates and security grilles.

 

Quality Assurance is as important to Viper Metal Products as it is to you and testament to this is our accreditation to ISO 9001:2000.

 

Viper Metal Products "CUSTOMER FIRST" commitment is built on a foundation of providing the ighest levels of quality and service available.

 

In implementation of our policy, every person in the company has the responsibility of managing quality. Quality objectives are set, monitored and reviewed to achieve the highest customer satisfaction at the lowest possible cost to you.

Viper Metal Products key quality initiatives include:

Quality is the responsibility of everyone within Viper Metal Products.

Measures of quality must be:

  • Visible

  • Simple

  • Understandable

Viper Metal Products ISO accreditation was upgraded to ISO9001:2000. The scope of registration is "Contract Electronic and sheet metal manufacture incorporating assembly, test and repair services." Viper Metal Products strongly believe that the ISO9001:2000 system is a useful tool in ensuring that the business is undergoing continuous improvement and also demonstrates to customers that each product and service is manufactured to the highest standards.